如果说办公室接电话是兵来将挡的话,那么办公室打电话就是主动出击。打电话虽然不是面谈,但是你的商业礼仪、职业素养都可以通过这小小的电话线体现出来。所以,打电话这件小事并不是小事一桩哦!
1.打电话必备第一句:自我介绍
经典表达:
Hello, this is XXX from human resource. May I speak to XXX?
你好,我是人力资源部的XXX。请问XXX在吗?
举一反三:
Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I sp