染雾应聘酒店英文简历 篇一
Resume
Name: John Smith
Address: 123 Main Street, City, State, Zip Code
Phone: (123) 456-7890
Email: johnsmith@email.com
Objective:
To obtain a position in the hotel industry where I can utilize my excellent customer service skills and attention to detail to contribute to the success of the establishment.
Education:
Bachelor of Science in Hotel Management
University of XYZ, City, State
Graduated: May 20XX
Work Experience:
Front Desk Agent
ABC Hotel, City, State
June 20XX - Present
- Greet and check-in guests, ensuring a smooth and efficient process
- Handle guest inquiries and complaints, providing excellent customer service
- Coordinate with other departments to ensure guest satisfaction
- Maintain accurate records of guest transactions and preferences
- Assist in training new front desk agents
Intern
XYZ Resort, City, State
May 20XX - August 20XX
- Assisted with various tasks throughout the hotel, including front desk, housekeeping, and food and beverage departments
- Learned about hotel operations and gained hands-on experience in providing exceptional guest service
- Collaborated with team members to ensure smooth operations during busy periods
Skills:
- Strong verbal and written communication skills in English and Mandarin
- Proficient in hotel management software systems, such as Opera and Fidelio
- Excellent problem-solving and conflict resolution abilities
- Detail-oriented and able to multitask in a fast-paced environment
- Exceptional interpersonal skills and ability to work effectively in a team
Languages:
- English (fluent)
- Mandarin (fluent)
- Spanish (basic)
References:
Available upon request
篇二
应聘酒店英文简历 篇二
Resume
Name: Jane Doe
Address: 456 Elm Street, City, State, Zip Code
Phone: (123) 456-7890
Email: janedoe@email.com
Objective:
Highly motivated and enthusiastic individual seeking a challenging position in the hotel industry to utilize my strong organizational skills and passion for delivering exceptional guest experiences.
Education:
Bachelor of Arts in Hospitality Management
University of ABC, City, State
Graduated: May 20XX
Work Experience:
Assistant Manager
DEF Hotel, City, State
June 20XX - Present
- Oversee daily operations of the hotel, ensuring smooth and efficient service
- Train and supervise staff, providing guidance and support to maintain high standards
- Monitor guest satisfaction and address any concerns or issues in a timely manner
- Collaborate with other departments to ensure seamless coordination and guest satisfaction
- Develop and implement strategies to improve operational efficiency and guest experience
Front Office Supervisor
GHI Resort, City, State
May 20XX - June 20XX
- Managed front desk operations, including check-in, check-out, and guest inquiries
- Assisted in training new front desk staff on hotel procedures and standards
- Resolved guest complaints and provided exceptional customer service
- Created and maintained accurate records of guest transactions and preferences
- Assisted in scheduling and payroll management
Skills:
- Excellent organizational and time management skills
- Strong leadership abilities and proven team management experience
- Proficient in hotel management software systems, such as Opera and Fidelio
- Exceptional problem-solving and decision-making skills
- Excellent interpersonal and communication skills
Languages:
- English (fluent)
- French (intermediate)
References:
Available upon request
应聘酒店英文简历 篇三
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a persity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Soci
