酒店文员英文个人简历 篇一
Hotel Clerk English Resume
Name: Zhang Xiaoming
Gender: Female
Date of Birth: January 1, 1990
Nationality: Chinese
Marital Status: Single
Phone: +86 123456789
Email: zhangxiaoming@email.com
Address: 123 Main Street, City, Province, Country
Objective:
Highly motivated and detail-oriented hotel clerk with excellent communication skills and a strong passion for providing exceptional customer service. Seeking a position as a hotel clerk in a reputable hotel where I can utilize my skills and contribute to the overall success of the hotel.
Education:
Bachelor of Arts in Hotel Management
ABC University, City, Province
Graduated May 20XX
Skills:
- Fluent in English, Mandarin, and Cantonese
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent customer service skills
- Strong attention to detail and organizational skills
- Ability to work effectively in a fast-paced environment
Work Experience:
Front Desk Clerk
XYZ Hotel, City, Province
June 20XX - Present
- Greet and check-in guests, ensuring a smooth and efficient arrival process
- Handle guest inquiries and provide accurate information about hotel services and amenities
- Process guest payments and maintain accurate records of transactions
- Coordinate with other hotel departments to ensure guest requests are fulfilled promptly
- Assist with resolving guest complaints and concerns in a professional and timely manner
Front Desk Intern
EFG Hotel, City, Province
May 20XX - August 20XX
- Assisted front desk staff with check-in and check-out procedures
- Answered phone calls and directed inquiries to the appropriate departments
- Managed guest requests and ensured timely delivery of services
- Assisted with administrative tasks, such as filing and data entry
Languages:
- English: Fluent
- Mandarin: Native
- Cantonese: Fluent
References:
Available upon request
Please note: This is a sample resume and the information provided is fictional.
酒店文员英文个人简历 篇二
Hotel Clerk English Resume
Name: Wang Xiaoyu
Gender: Male
Date of Birth: February 2, 1995
Nationality: Chinese
Marital Status: Married
Phone: +86 987654321
Email: wangxiaoyu@email.com
Address: 456 Park Street, City, Province, Country
Objective:
Dedicated and highly organized hotel clerk with a strong background in customer service and a proven ability to handle challenging situations. Seeking a hotel clerk position in a dynamic and customer-focused hotel where I can utilize my skills to ensure guest satisfaction and contribute to the overall success of the hotel.
Education:
Diploma in Hotel Management
DEF College, City, Province
Graduated June 20XX
Skills:
- Excellent verbal and written communication skills in English and Mandarin
- Proficient in using hotel management software and Microsoft Office Suite
- Strong problem-solving and decision-making abilities
- Exceptional interpersonal skills and ability to work well in a team
- Detail-oriented with excellent organizational and time management skills
Work Experience:
Front Desk Supervisor
GHI Hotel, City, Province
July 20XX - Present
- Oversee the front desk operations and ensure smooth check-in and check-out processes
- Train and supervise front desk staff to deliver exceptional customer service
- Handle guest complaints and resolve issues in a professional and efficient manner
- Maintain accurate records of guest reservations, payments, and inquiries
- Collaborate with other hotel departments to ensure guest needs are met
Front Desk Agent
JKL Hotel, City, Province
August 20XX - June 20XX
- Welcomed guests and assisted with check-in and check-out procedures
- Responded to guest inquiries and provided information about hotel services and amenities
- Processed guest payments and maintained accurate records of transactions
- Assisted with administrative tasks, such as updating guest profiles and preparing reports
Languages:
- English: Fluent
- Mandarin: Native
References:
Available upon request
Please note: This is a sample resume and the information provided is fictional.
酒店文员英文个人简历 篇三
酒店文员英文个人简历 篇四
,欢迎阅读,供大家参考和借鉴!
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a persity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidate's work history is strong.
拓展阅读:英文简历必胜写法
英文 简历 的三种写法:
(1)以学历为主的 简历 basic resume
这种形式适应于应届毕业生或中学毕业后仍在待业的 求职 人员,因为没有工作经历,所以把重点放在学业上,从最高学历往下写,资料共享平台
酒店文员英文个人简历 篇五
在basic resume中,一般包括下列元素:
a. personal date(个人资料):name(姓名)、address(通讯地址)、postal code(邮政编码)、phone number(电话号码)、birthdate(出生日期)、birthplace(出生地点)、sex(性别)、height(身高)、weight(体重)、health(健康状况)、date of availability(可到职日期)、number of identification card(身份证号码)。因为是应届毕业生或中学毕业不久,一般没有结婚,因而可省略marital status(婚姻状况)和children(儿女情况)两项。当然,如果是研究生毕业已婚,则应写明。
b. job/career objective(应聘职位)。
c. education(学历):就读学校及系科的名称、学位、始止时间和应聘职位相关的课程与成绩、社会实践、课外活动、奖励等都应一一列出。
d. special skill(特别技能)。
e. hobbies/interests(业余爱好)。如果在学历项目的课外活动中已经注明,此项则不必重复。
(2)以经历为主的 简历 chronological resume
以这种形式出现的 英语 简历,往往侧重于工作经历,把同应聘职位有关的经历和业绩按时间顺序书写出来,把工作经历放在学历之前。经历和学历的时间顺序均是由近至远。
毫无疑问,这种形式的 英语 简历适合于有工作经验的 求职 人员。
在chronological resume中,通常包括以下元素
:
a. personal date(个人资料)。具体内容同以学历为主的简历相同,不过,因为你参加工作多年,已进入结婚年龄,所以不管你是否结婚,都应注明婚姻状况和儿女情况。
b. job/career objective(应聘职位)。
c. work experience(工作经历)。务必写明自己在每个工作单位的职位、职责和业绩以及工作起止时间。
d. education(学历):因为你已工作多年,雇主重点考虑你的工作经验是否能胜任你所应聘的职位,所以学历只是一个参考的因素,因而不必象以学历为主的简历那样写得详细,只需注明你就读的校系名称、始止时间和学位即可。
e. technical qualifications and special skills(技术资格和特别技能)。
f. scientific research achievements(科研成果)。
(3)以职能为主的简历functional resume
这种形式的. 英语 简历,也是突出工作经历,因而所含元素和以经历为主的简历相同。以经历为主的简历和以职能为主的简历的根本差别在于:以经历为主的简历是按时间顺序来排列工作经历,而以职能为主的简历则按工作职能或性质来概括工作经历,并无时间上的连贯性,旨在强调某些特定的工作能力和适应程度。比方说,你曾经在两个不同的工作单位担任相同的职务或负责相同的业务,便可归纳在一个项目之中。例如:
functional summary of work experience
purchasing manager:
july 1984 to may 1986 guangzhou friendship store
december 1988 to september 1990 nanfeng departmentstore
sales manager:
june 1986 to november 1988 dongshan departmentstore
october 1990 to february 1993 guangzhou departmentstore
increased turnover by 25% in 1992 and by 30% in 1993.