染雾投诉信英语作文 篇一
Dear Customer Service,
I am writing this letter to express my dissatisfaction with the recent experience I had at your store. I visited your store on [date] and encountered several issues that greatly disappointed me.
Firstly, the customer service I received was extremely poor. The staff members were unfriendly and unhelpful. When I approached them with questions, they seemed disinterested and unwilling to assist me. This kind of behavior is unacceptable and does not reflect well on your company.
Secondly, the store was in a state of disarray. The shelves were messy and items were scattered everywhere. It was difficult to find what I was looking for, and I ended up leaving without purchasing anything. The lack of organization and cleanliness is not what I expect from a reputable store like yours.
Furthermore, I would like to bring to your attention the issue with the quality of the products I purchased. I bought a shirt and a pair of jeans, both of which started to show signs of wear and tear after just a few uses. This is not the level of quality I expect from your brand, and I am extremely disappointed.
I understand that mistakes can happen, but the overall experience I had at your store was completely unsatisfactory. I hope that you take my complaints seriously and take appropriate actions to address these issues. I expect a response from you within two weeks, outlining the steps you will take to resolve these matters.
I hope that in the future, your store can provide better customer service, maintain a clean and organized environment, and ensure the quality of your products. Thank you for your attention to this matter.
Yours sincerely,
[Your Name]
投诉信英语作文 篇二
Dear Manager,
I am writing this letter to express my disappointment and frustration regarding the recent service I received at your hotel. I stayed at your establishment from [check-in date] to [check-out date] and unfortunately, it was far from the enjoyable experience I had anticipated.
Firstly, upon arrival, I was not greeted with the warm welcome that one would expect from a reputable hotel. The front desk staff seemed uninterested and did not provide any information about the hotel's facilities or services. Additionally, the check-in process was disorganized and took an excessive amount of time, causing unnecessary inconvenience.
Secondly, the room I was assigned to was subpar in terms of cleanliness and maintenance. The bathroom had a foul odor, the towels provided were old and worn out, and the bed sheets had stains on them. This level of cleanliness is unacceptable and does not meet the standards of a hotel of your caliber.
Furthermore, the noise level in the hotel was excessive and disruptive. There were loud parties and music playing late into the night, making it impossible to get a good night's sleep. This lack of consideration for guests' comfort and well-being is highly disappointing.
I understand that mistakes can happen, but the overall experience I had at your hotel was completely unsatisfactory. I hope that you take my complaints seriously and take appropriate actions to address these issues. I expect a response from you within two weeks, outlining the steps you will take to resolve these matters.
I hope that in the future, your hotel can provide better customer service, maintain higher standards of cleanliness, and ensure a peaceful environment for your guests. Thank you for your attention to this matter.
Yours sincerely,
[Your Name]
投诉信英语作文 篇三
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.
I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
投诉信英语作文 篇四
Dear Sir or Madam,
I,as a devoted customer of your online shop,am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows.To begin with,there is something wrong with screen of the E-book,which has been broken deliberately or unintentionally.In addition,it does not work occasionally,which hamper using ordinarily.Most importantly,the product does not comply with your description previously both in style and faculty.Most importantly,servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me.Im looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
投诉信英语作文 篇五
Dear Editor,
I am writing this letter to reflect some problems I came across recently and.appeal to the improvement of the service industry.
This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed.But when I went home and read carefully,I found that the several pages of the dictionary have been cracked and befouled.What is worse,the misprints spread everywhere in the dictionary and seriously affect my comprehension.Since there was such damage and misprint to the dictionary,I went to the bookstore to require for a replace.But to my surprise,the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.
It goes without saying that todays face-paced and market-oriented economy calls for much higher standard for service industry.However,to my regret,many of the commercials fail to achieve this standard and the quality of the staff needs to be improved.Its self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our countrys economy.As a result,I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.
Thank you for your attention!
Sincerely yours,
Sam
投诉信英语作文 篇六
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday.There were not any signs of damage to the packing case at all,but when we opened it,we found,much to our surprise,that the back cover had been cracked and the screen had been scratched.
In view of this,I have decided to make a formal complaint against your delivery service.I sincerely hope that you will replace this computer as soon as possible.If this is not possible,I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
