染雾一封投诉信英语作文 篇一
Dear Manager,
I am writing this letter to express my disappointment with the recent service I received at your store. I am a regular customer and have always enjoyed shopping at your establishment, but my recent experience has left a sour taste in my mouth.
Firstly, the staff members were extremely unhelpful and rude. When I asked for assistance in finding a specific product, they brushed me off and seemed disinterested in helping me. This kind of attitude is completely unacceptable and does not align with the high standard of customer service I have come to expect from your store.
Furthermore, the quality of the products I purchased was far from satisfactory. I bought a pair of shoes that started falling apart after just a few uses. The stitching was coming undone and the soles were peeling off. I have never experienced such poor craftsmanship before, especially from a store that prides itself on selling high-quality items.
Lastly, the checkout process was a complete nightmare. The lines were long and there were not enough cashiers available to accommodate the number of customers. I had to wait for nearly half an hour just to pay for my items. This is simply unacceptable and demonstrates a lack of consideration for your customers' time.
I understand that issues can arise in any business, but I believe it is important for you to be aware of these problems so that you can take the necessary steps to rectify them. As a loyal customer, I expect better from your store and hope that you will address these concerns promptly.
I suggest that you provide additional customer service training to your staff members to ensure that they are knowledgeable, helpful, and respectful towards customers. Additionally, please review the quality control measures in place to prevent the sale of defective products. Finally, I urge you to improve the efficiency of the checkout process by increasing the number of cashiers during peak hours.
I hope that my feedback will be taken seriously and that you will take immediate action to improve the service at your store. I would like to continue shopping at your establishment, but unless these issues are addressed, I will be forced to take my business elsewhere.
Thank you for your attention to this matter. I look forward to hearing from you soon and seeing positive changes in the future.
Yours sincerely,
[Your Name]
一封投诉信英语作文 篇二
Dear Customer Service,
I am writing to express my dissatisfaction with the recent experience I had at your hotel. As a frequent traveler, I have stayed at many hotels around the world, but my stay at your establishment was by far the worst.
Firstly, the cleanliness of the room was far below acceptable standards. Upon entering the room, I noticed dirt and dust on the floors, as well as stains on the furniture and bed sheets. The bathroom was also in a state of disarray, with mold and mildew in the shower and a foul odor emanating from the drains. This level of uncleanliness is unacceptable and does not reflect well on your hotel.
Furthermore, the service provided by the staff was extremely disappointing. The front desk staff were unhelpful and unfriendly, and when I requested assistance with my luggage, they simply pointed me in the direction of the elevator without offering any further assistance. Additionally, the housekeeping staff failed to replenish the toiletries and towels in my room, despite my repeated requests.
Lastly, the noise level in the hotel was unbearable. There were loud parties and music playing well into the night, preventing me from getting a good night's sleep. I called the front desk to complain about the noise, but my concerns were dismissed, and no action was taken to address the issue. This lack of consideration for guests' comfort and well-being is completely unacceptable.
I understand that issues can arise in the hospitality industry, but it is important for you to be aware of these problems so that you can take the necessary steps to rectify them. As a paying customer, I expect a certain level of cleanliness, service, and comfort, all of which were sorely lacking during my stay at your hotel.
I suggest that you conduct a thorough review of your housekeeping procedures to ensure that rooms are cleaned to a high standard before guests arrive. Additionally, please provide additional training to your staff members to improve their customer service skills and responsiveness to guest requests. Finally, I urge you to enforce noise regulations to ensure that guests can enjoy a peaceful and restful stay.
I hope that my feedback will be taken seriously and that you will take immediate action to address these issues. I trust that you will work towards improving the quality of your hotel and provide a better experience for future guests.
Thank you for your attention to this matter. I look forward to hearing from you and seeing positive changes in the future.
Yours sincerely,
[Your Name]
一封投诉信英语作文 篇三
Dear Sir:
With reference to our order No. W98, the 120 puter sets supplies to the above order were delivered the
day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.
Yours sincerely,
Li Ming
一封投诉信英语作文 篇四
Directions:
Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of plaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.
Dear Sir:
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
一封投诉信英语作文 篇五
Dear Manager,
Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Don't find the domestic advice.Persuaded by your salesman's sweet words,I spent 2000Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once.Everything went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced.The newly- bought fridge didn't produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.
A consumer.
Angel
尊敬的经理，
两个星期前，我正在街上走着，当我看见你的交通建议和我走进你的店。不知道国内的建议。你的推销员的花言巧语说服，我花了2000元买了一台冰箱。当我把新冰箱回家。我不能等待一分钟，让它工作一次。一切都很好直到昨天。我打开冰箱门，像往常一样，一股热闻空气是明显的。新买的冰箱不产生冷，热空气的。foodcooler坏了。没有什么可以更糟的网。我希望你能做这件事吧。我的电话号码是5256745。我等待你的回复。
消费者。
天使
一封投诉信英语作文 篇六
Dear Manager,
Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems of this mobile phone.
First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.
Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.
What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!
All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!
Yours,
Bumanyi
