6. "I'm sorry."
6. “对不起。”
We all make mistakes, so we all have things we need to apologize for: words, actions, omissions, failing to step up, show support...
我们都会犯错,所以都有需要道歉的事:言语、行为、遗漏、没有跟进、表现支持……
Say you're sorry, say why you're sorry, and take all the blame. No less. No more.Then yo