染雾投诉信英语作文 篇一
Dear Sir/Madam,
I am writing this letter to express my dissatisfaction and to file a complaint regarding the recent experience I had at your establishment. I hope that by bringing this matter to your attention, appropriate actions will be taken to rectify the situation.
On the evening of June 15th, I visited your restaurant with my family to celebrate a special occasion. However, our experience was far from satisfactory. Firstly, the service we received was extremely poor. The staff seemed disinterested and were not attentive to our needs. It took an unreasonable amount of time for our orders to be taken, and even longer for our food to be served. This led to a significant delay in our meal, causing inconvenience and frustration.
Furthermore, the quality of the food was disappointing. The dishes served were not up to the standard we expected. The flavors were bland and lacked the freshness we anticipated. Additionally, there were several items missing from our order, which further added to our disappointment.
Moreover, the overall cleanliness of the restaurant was subpar. The tables were sticky and had not been properly cleaned. The cutlery and glasses were stained, giving the impression of poor hygiene practices. This greatly affected our dining experience and left us feeling uncomfortable.
Considering the reputation your establishment holds in the community, I had expected a much higher level of service and quality. This experience has left a negative impression on me and my family, and we are deeply dissatisfied.
I kindly request that you take immediate action to address these issues. I suggest conducting staff training to improve their customer service skills and attentiveness. Additionally, it is crucial to assess the quality of the food being served and ensure that it meets the expected standards. Lastly, a thorough cleaning and maintenance of the restaurant is necessary to provide a pleasant and hygienic environment for customers.
I hope that you will take this complaint seriously and take the necessary steps to rectify the situation. I look forward to receiving a prompt response from you regarding the actions you will take to address these concerns.
Yours faithfully,
[Your Name]
投诉信英语作文 篇二
Dear Customer Service Manager,
I am writing this letter to express my disappointment and to lodge a formal complaint about the recent service I received from your company. I hope that by bringing this matter to your attention, it can be resolved in a fair and satisfactory manner.
On May 25th, I placed an online order for a laptop through your website. The estimated delivery time provided was within 5-7 business days. However, it has now been over two weeks, and I have yet to receive the product. This delay has caused significant inconvenience and frustration.
Furthermore, the lack of communication and updates from your company regarding the status of my order is deeply disappointing. Despite numerous attempts to contact your customer service department, I have received no response. This lack of professionalism and customer care is unacceptable.
As a result of this experience, I have lost confidence in your company's ability to provide reliable and efficient service. I request an immediate resolution to this matter. I would appreciate a prompt delivery of the laptop or a refund of the full purchase amount.
In addition, I expect a formal apology for the inconvenience and frustration caused. It is imperative that your company reassesses its customer service procedures and ensures that such issues do not occur in the future.
I hope that you will take this complaint seriously and take the necessary steps to rectify the situation. I expect a response from you within the next five business days, outlining the actions you will take to resolve this matter.
Thank you for your attention to this matter.
Yours sincerely,
[Your Name]
投诉信英语作文 篇三
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.
I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
投诉信英语作文 篇四
Dear Sir or Madam,
I,as a devoted customer of your online shop,am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows.To begin with,there is something wrong with screen of the E-book,which has been broken deliberately or unintentionally.In addition,it does not work occasionally,which hamper using ordinarily.Most importantly,the product does not comply with your description previously both in style and faculty.Most importantly,servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me.Im looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
投诉信英语作文 篇五
Dear Editor,
I am writing this letter to reflect some problems I came across recently and.appeal to the improvement of the service industry.
This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed.But when I went home and read carefully,I found that the several pages of the dictionary have been cracked and befouled.What is worse,the misprints spread everywhere in the dictionary and seriously affect my comprehension.Since there was such damage and misprint to the dictionary,I went to the bookstore to require for a replace.But to my surprise,the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.
It goes without saying that todays face-paced and market-oriented economy calls for much higher standard for service industry.However,to my regret,many of the commercials fail to achieve this standard and the quality of the staff needs to be improved.Its self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our countrys economy.As a result,I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.
Thank you for your attention!
Sincerely yours,
Sam
投诉信英语作文 篇六
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday.There were not any signs of damage to the packing case at all,but when we opened it,we found,much to our surprise,that the back cover had been cracked and the screen had been scratched.
In view of this,I have decided to make a formal complaint against your delivery service.I sincerely hope that you will replace this computer as soon as possible.If this is not possible,I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
