投诉信英文【精选3篇】

投诉信英文 篇一

Subject: Complaint about Poor Customer Service

Dear Sir/Madam,

I am writing to express my extreme dissatisfaction with the level of customer service I received at your store on [date]. I had a very unpleasant experience with one of your employees, who was rude and unhelpful.

On the day of my visit, I was looking for a specific product and approached the employee for assistance. Instead of helping me, the employee ignored my request and continued chatting with a colleague. When I tried to get their attention again, they responded with a dismissive attitude and made me feel as if I was inconveniencing them.

I was shocked and appalled by the lack of professionalism displayed by your staff member. As a loyal customer, I expect to be treated with respect and courtesy when I visit your store. The behavior of your employee was completely unacceptable and has left me with a negative impression of your brand.

I would like to request that you address this issue immediately and take appropriate action to ensure that such behavior is not repeated in the future. I hope that you will take my complaint seriously and make the necessary changes to improve the quality of customer service at your establishment.

I look forward to hearing from you soon regarding this matter.

Sincerely,

[Your Name]

投诉信英文 篇二

Subject: Complaint about Defective Product

Dear Customer Service,

I am writing to inform you of a serious issue that I encountered with a product that I purchased from your company. I recently bought a [product name] from your store, but to my disappointment, the product turned out to be defective.

After using the product for only a few days, I noticed that it was not functioning properly. The [specific issue with the product] has caused me a great deal of inconvenience and frustration. I followed the instructions provided with the product, but it still failed to work as expected.

I am extremely disappointed with the quality of the product and the lack of reliability it has shown. As a customer, I expect to receive products that are in good working condition and meet the standards promised by your company. The defective product has not only wasted my time and money, but it has also damaged my trust in your brand.

I would like to request a refund or a replacement for the defective product as soon as possible. I hope that you will take my complaint seriously and take the necessary steps to rectify this issue promptly.

I look forward to your prompt response and a resolution to this matter.

Sincerely,

[Your Name]

投诉信英文 篇三

　　投诉信是用来维护自己的权益的。那么英文投诉信怎么写?有什么内容?下面让小编来告诉你吧，欢迎参考!

　　【范文一】

　　Florence Trunkemeyer

　　College of Business

　　Ball State University

　　Muncie, IN 47300

　　November 15, 1998

　　General Computer Corporation

　　Engineering Department

　　P.O. Box 73219

　　Fort Worth, TX 76108

　　Dear Sir:

　　With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

　　The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

　　Yours sincerely,

　　(Signature)

　　【范文二】

　　Dear Sir:

　　With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

　　The packages containing the computer sets appeared to be in good con

dition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

　　Yours sincerely,

　　Li Ming

　　【范文三】

　　[Directions]: Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.

　　Dear Sir,

　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

　　After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

　　Yours faithfully,

　　Li Ming