酒店办公室英语英文缩写汇总 篇一
In the fast-paced world of the hotel industry, effective communication is crucial for success. With guests from all over the world and employees from various backgrounds, having a common language is essential. In hotel offices, English is often used as the lingua franca, and understanding the common abbreviations and acronyms used in office communication is important. In this article, we will provide a comprehensive list of commonly used English abbreviations in hotel offices.
1. GM - General Manager: The person in charge of the overall operations and management of the hotel.
2. DOSM - Director of Sales and Marketing: Responsible for developing and implementing sales and marketing strategies.
3. FOM - Front Office Manager: Oversees the front desk operations, including check-in, check-out, and guest services.
4. HR - Human Resources: Handles employee recruitment, training, and welfare.
5. CFO - Chief Financial Officer: Manages the hotel's financial activities and ensures financial stability.
6. IT - Information Technology: Handles computer systems, networks, and software in the hotel.
7. F&B - Food and Beverage: The department responsible for food service and beverage operations.
8. OTA - Online Travel Agency: Websites that allow customers to book hotel accommodations online.
9. SOP - Standard Operating Procedure: A set of guidelines that outline the routine operations and tasks in the hotel.
10. PMS - Property Management System: Software used to manage hotel operations, including reservations, check-ins, and billing.
These are just a few examples of the many abbreviations used in hotel offices. It is important for hotel employees to familiarize themselves with these abbreviations to ensure effective communication and efficiency in the workplace.
In addition to the abbreviations mentioned above, there are also common acronyms used in hotel offices. Acronyms are formed by taking the initial letters of a phrase and creating a new word. Here are a few examples:
1. VIP - Very Important Person: A guest with a high social status or special needs.
2. OTA - Over the Air: The process of updating software or data remotely.
3. ADR - Average Daily Rate: The average revenue generated per occupied room in a hotel.
4. RevPAR - Revenue Per Available Room: A key performance indicator that measures a hotel's revenue relative to its available rooms.
5. GOPPAR - Gross Operating Profit Per Available Room: A financial metric that measures a hotel's profitability.
6. OTA - On-Time Arrival: The expected time of arrival for guests or employees.
7. POS - Point of Sale: The location where transactions occur, such as the hotel's front desk or restaurant.
By understanding and utilizing these common abbreviations and acronyms, hotel employees can improve their communication skills, streamline operations, and enhance overall efficiency in the workplace. It is important for hotel professionals to stay updated on the latest industry abbreviations and acronyms to ensure effective communication with colleagues and guests.
酒店办公室英语英文缩写汇总 篇三
复印(机) COPY (MACHINE)
网 络 INTERNET
电 脑 COMPUTER
打印机 PRINTER
机 票 FLIGHT TICKET
打 字 TYPING
充 电 CHARGE A BATTERY
充电器 CHARGER
留 言 MESSAGE
内播电影 IN-HOUSE MOVIE
对方付费电话 COLLECT CALL
酒店帐 HOUSE ACCOUNT H/A
市内电话 CITY CALL
分 机 EXTENSION EXTN
服务台 COUNTER
唤醒服务 WAKE UP CALL
叫早服务 MORNING CALL
请勿打扰 DO NOT
DISTURB DND天 气 WEATHER
出租车 TAXI
面包车 VEHICLE
中 巴 COACH
报 纸 NEWSPAPER
信 件 MAIL
电 视 TELEVISION TV
背景音乐 BACK GROUND MUSIC
小酒吧 MINI BAR
冰 箱 REFRIGERATOR
客房保险箱 MINI SAFE / PERSONAL SAFE
吹风筒 HAIR DRYER
电热水壶 ELECTRIC HEATING KETTLE
中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION
洗 衣 LAUNDRY
干 洗 DRY-CLEANING
熨 烫 VALET SERVICE
失物招领 LOST AND FOUND
早 餐 BREAKFAST B’FAST
美式早餐 AMERICAN BREAKFAST ABF