染雾商务英语电话沟通范文 篇一
Hello, this is John from ABC company. I am calling to inquire about the shipment of our order.
Operator: Hello John. Thank you for calling. How may I assist you?
John: Well, we placed an order for 100 units of product A last month and we were expecting the shipment to arrive by today. However, we haven't received any updates regarding the delivery.
Operator: I apologize for the inconvenience, John. Let me check the status of your order for you. Could you please provide me with the order number?
John: Sure, the order number is 123456.
Operator: Thank you, John. Let me check that for you. (pause) I can see that your order has been dispatched from our warehouse and is currently in transit. It should arrive at your location within the next 2 days.
John: That's good to hear. However, we need the products urgently for an upcoming event. Is there any way to expedite the delivery?
Operator: I understand your situation, John. Let me check if we can arrange for a faster delivery option for you. (pause) I apologize, but the fastest delivery option we have available is the standard shipping method. However, I will make a note of your request and do my best to ensure a timely delivery.
John: Thank you for your assistance. I appreciate your help in this matter. Can you please provide me with the tracking number for the shipment?
Operator: Certainly, John. The tracking number for your shipment is 7890123456. You can use this number to track the status of your delivery on our website.
John: Great, thank you for providing the tracking number. I will keep an eye on the shipment. If there are any further delays or issues, may I contact you again?
Operator: Absolutely, John. Feel free to reach out to me directly if you have any further concerns or questions regarding your order. I will be more than happy to assist you.
John: Thank you once again for your help. I appreciate your excellent customer service.
Operator: You're welcome, John. It was my pleasure to assist you. Have a great day!
John: You too. Goodbye.
Operator: Goodbye.
商务英语电话沟通范文 篇二
Hello, this is Lisa from XYZ company. I am calling to inquire about the payment for our recent invoice.
Operator: Hello Lisa. Thank you for calling. How may I assist you?
Lisa: Hi, I wanted to follow up on the payment for our invoice number 987654. It has been overdue for the past two weeks and we haven't received any updates regarding the payment.
Operator: I apologize for the delay, Lisa. Let me check the status of your payment for you. Could you please provide me with the invoice number again?
Lisa: Sure, the invoice number is 987654.
Operator: Thank you, Lisa. Let me check that for you. (pause) I can see that the payment is still pending. I will escalate this issue to our finance department and ensure that the payment is processed as soon as possible.
Lisa: I appreciate your assistance. However, we have already sent several reminders regarding the payment and it is affecting our cash flow. Is there any way to expedite the payment process?
Operator: I understand your concern, Lisa. Let me contact our finance department and see if we can prioritize the payment for you. (pause) I apologize, but due to the current workload, we are unable to expedite the payment process. However, I will personally follow up on this matter and ensure that the payment is made within the next 3 business days.
Lisa: Thank you for your understanding. Can you please provide me with an estimated date for the payment?
Operator: I apologize for the inconvenience, Lisa. I am unable to provide you with an exact date at the moment. However, I will keep you updated on the progress and provide you with the payment details as soon as they are available.
Lisa: That's understandable. Thank you for your help. If there are any further delays or issues, may I contact you again?
Operator: Absolutely, Lisa. Please feel free to reach out to me directly if you have any further concerns or questions regarding your payment. I will do my best to assist you.
Lisa: Thank you for your support. I appreciate your excellent customer service.
Operator: You're welcome, Lisa. It was my pleasure to assist you. Have a great day!
Lisa: You too. Goodbye.
Operator: Goodbye.
商务英语电话沟通范文 篇三
In the computer course, I often call my students to ask questions. One morning, I was on the phone to explain the solution to the problem in computer language. While a repairman was repairing my refrigerator, he said xxxC colon, backslash, greater than, CD, backslash, DOS, colonxxx and so on.
I hung up and found the repairman staring at me xxxLadyxxx, and he asked, xxxare you a spy?xxx note computer language refrigerator n backslash n big What did the teacher teach her? What did the students call her at home? She was at the teacher's house when she called. Was it a long talk? Why did the repairman think she was a spy? She teaches computer courses, problems, repairmen, yes, because they don't understand computer language.
中文翻译：
我教计算机课程，我的学生经常打到家里提问。一天早上我在打，用计算机语言解释问题的解决方案，而一个修理工在修理我的冰箱时，没完没了地说了“C冒号，反斜杠，大于，cd，反斜杠，DOS，冒号”等等，我挂断了发现修理工盯着我看“女士”，他问，“你是间谍吗”笔记电脑语言冰箱n反斜杠n大于DOS的DOS练习①老师教什么②学生在家里叫她什么③她打时她在老师家里④是长谈吗⑤修理工为什么认为她她是间谍吗？她教计算机课程②问题③修理工④是的，那是因为修理工不懂计算机语言。
商务英语电话沟通范文 篇四
As a kind of wireless mobile phone, no matter where you go, call the callee, no matter how far away he is from him, it is very convenient. Therefore, it greatly facilitates people's life. Second, no matter what trouble or emergency, it is very convenient.
The most important thing is that you can make a call immediately. It is a very useful partner. With a multifunctional mobile phone in hand, people can easily access the Internet, browse useful information, conduct e-commerce and do anything that can be done through the Internet.
中文翻译：
商务英语电话沟通范文 篇五
That sounds good. Just as long as I can get back to the airport for my evening flight.听起来不错。只要我能赶回机场搭上我的夜班飞机就行。下面介绍商务英语电话对话范文
，希望可以帮助到您。
NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.
尼克: 嗯嗯，好吧，那另一个可能就是在我从波士顿回来的时候再安排见一下了。
HELEN: When do you plan on leaving Boston? 海伦: 你打算什么时候离开波士顿?
NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.
可能是礼拜二下午，也可能是礼拜三上午，但我想赶在礼拜三晚上搭乘航班返回伦敦。
HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized.
好。嗯，如果你能在礼拜三上午飞过来的话，那对我们来说最好不过了。葛雷格或者我可以去机场接你，之后，我们可以带你去参观会议中心和凯萨饭店。如果有时间的话，你可以再去一下我们的办公室，我们可以迅速处理一些还没有解决的细节问题。
NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.
尼克: 听起来不错。只要我能赶回机场搭上我的夜班飞机就行。
HELEN: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?
海伦: 没问题。嗯，一旦你确定了你的航班日期，发个传真告诉我具体情况如何?那样我们就可以给你回复当天的日程安排——那天是9号礼拜三，对吧?
NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week.
尼克: 没错。好，嗯，我会的，我期待着下礼拜和你们见面。
HELEN: Same here. See you next week.
海伦: 我也是。下礼拜见。
商务英语电话沟通范文 篇六
This is Mr. Brown. I'd like to speak to Mr.
Thomas claykin. I'm sorry, Mr. Thomas left here a few minutes ago.
Mr. Brownie has been calling him for the last ten minutes, but your line is busy. Will he be back soon, clarkin? I'm afraid he won't be here all day.
Brownie is there. I can get in touch with him. I'm afraid he's not out of town on business.
I can leave a message for Brownie tomorrow morning I have a business appointment with him at eight, but I'm afraid I can't make you another appointment. Fortunately, I left here unexpectedly. I may be away for a few days.
中文翻译：
我是布朗先生，我想和托马斯·克莱金先生通话。对不起，托马斯先生几分钟前离开这里，布朗尼先生在最后十分钟里一直在给他打电话，但是你的电话占线，他很快就会回来吗，克莱金，恐怕他一整天都不在，布朗尼在那里，我可以联系到他，克莱金，恐怕他不是出差出城的，我可以留个口信，布朗尼明天早上八点和他约个商务约会，不过，恐怕我不能让您再约个时间见面。幸运的是，我出人意料地离开了这里，我可能要离开几天。
