商务英语书信 篇一
标题:投诉信
Dear Sir/Madam,
I am writing to express my dissatisfaction with the service I received at your hotel during my recent stay. I stayed at your hotel from July 10th to July 15th, and unfortunately, I encountered several issues that greatly affected my overall experience.
Firstly, upon my arrival, I was shocked to find that my room was not properly cleaned. There were dirty towels left on the floor, and the bed sheets were stained. Additionally, the bathroom was not cleaned thoroughly, as there were hair strands in the sink and the toilet had not been properly sanitized. This lack of cleanliness was extremely disappointing and unacceptable.
Furthermore, the staff at the front desk were not helpful or accommodating. When I requested a change of room due to the unsatisfactory condition of my initial room, I was met with indifference and was told that there were no other available rooms. The staff appeared to be disinterested in my concerns and did not make any effort to rectify the situation.
Moreover, the Wi-Fi service in the hotel was incredibly poor. As a business traveler, I rely heavily on a stable internet connection to conduct my work. However, the Wi-Fi signal in my room was weak and frequently disconnected, making it impossible for me to complete my tasks efficiently. This lack of reliable internet access greatly hindered my productivity during my stay.
In light of these issues, I kindly request a refund for the inconvenience and disappointment caused during my stay at your hotel. I believe that as a reputable establishment, it is imperative that you address these concerns and take appropriate action to prevent such incidents from occurring in the future.
I hope to receive a prompt response and a satisfactory resolution to this matter. I trust that you will take my feedback into serious consideration and make every effort to improve the quality of service at your hotel.
Yours faithfully,
[Your Name]
商务英语书信 篇二
标题:感谢信
Dear Mr./Ms. [Recipient's Name],
I am writing to express my sincere gratitude for the excellent service I received during my recent business trip to your company. Your exceptional level of professionalism and attention to detail made my visit both productive and enjoyable.
From the moment I arrived at your office, I was warmly greeted by your receptionist who promptly directed me to the designated meeting room. The meeting room was well-prepared and equipped with all the necessary materials for our presentation. I was particularly impressed by the efficiency and effectiveness of your staff in ensuring that everything was in order.
Furthermore, I would like to extend my appreciation to the sales team that I had the pleasure of working with. They demonstrated an in-depth understanding of our company's needs and provided valuable insights and recommendations. Their dedication and commitment to delivering high-quality service were evident throughout our interactions. It is clear that your team is well-trained and highly knowledgeable in their respective fields.
Additionally, I would like to commend your company on the exceptional hospitality provided during my stay. The accommodations at your selected hotel were comfortable and conveniently located. The arrangements for transportation and meals were seamless, allowing me to focus on my work without any distractions. I genuinely appreciate the effort your team put into ensuring my overall experience was pleasant.
Once again, I would like to express my sincere gratitude for the outstanding service I received from your company. It is rare to find a team that consistently goes above and beyond to exceed expectations. I look forward to the opportunity to work with you again in the future and will not hesitate to recommend your services to others.
Thank you once again for your professionalism and commitment to excellence.
Yours sincerely,
[Your Name]
商务英语书信 篇三
。
例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.应改为 Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We决定呀, 不是report.)
2.句子不要零碎。
例子: He decided not to audit the last ten contracts. Because of our previous objections about compliance. 两个句子应该连在一起:He decided not to audit the last ten contracts because of our previous objections about compliance.
3.结构对称,令人容易理解。
例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings. 应改为: The owner questioned the occupant's lease intentions and ink alterations of the contract.
4.单复数不要搞乱,不然会好刺眼,看着不舒服。
例如: An authorized person must show that they have security clearance. 应改为 Authorized persons must show that they have security clearance.
5.动词和主语要呼应,资料共享平台
《商务英语书信》()。想想这两个句子的'分别: 1. This is one of the public-relations functions that is under-budgeted. 2. This is one of the public-relations functions, which are under-budgeted.
6.时态和语气不要转换太多。看商务英语已经是苦事,不要浪费人家的精力啊。
7.标点要准确。
例如: He did not make repairs, however, he continued to monitor the equipment. 应改为:
He did not make repairs; however, he continued to monitor the equipment.
8.选词正确。像affect和effect,operative和operational等等就要弄清楚才好用啦。
9.拼字正确。有电脑拼字检查功能后,就更加不能偷懒。
10.大小写要注意。除非必要不要整个词都大写,除非要骂人。例如: MUST change to OS immediately. 外国人就觉得不礼貌和喝令人一样。要强调的话,用底线,斜字,粗体就可以了。
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