外贸函件:商务英语回复函写作 篇一
标题:回复客户询问外贸产品价格的函件
Dear [客户姓名],
Thank you for your recent inquiry regarding our [产品名称]. We appreciate your interest in our products and are pleased to provide you with the requested information.
In response to your query, we are pleased to inform you that the price for our [产品名称] is [价格]. This price includes [附加信息,如运输费用,包装费用等]. Please note that this price is valid for a period of [有效期,如30天] from the date of this letter.
We would like to highlight some additional information about our pricing policy. As a valued customer, we offer a flexible pricing structure based on the quantity of your order. We have provided a breakdown of the prices for different order quantities below:
- [数量1]: [价格1]
- [数量2]: [价格2]
- [数量3]: [价格3]
- [数量4]: [价格4]
- [数量5]: [价格5]
Please let us know the quantity you are interested in, and we will be happy to provide you with the corresponding price. Additionally, if you have any specific requirements or need further assistance, please do not hesitate to let us know, and we will do our best to accommodate your needs.
We pride ourselves on delivering high-quality products and excellent customer service. We believe that our competitive pricing, combined with our commitment to customer satisfaction, sets us apart from other suppliers in the industry.
Thank you again for considering our products. We look forward to the opportunity to serve you and establish a long-lasting business relationship.
Yours sincerely,
[你的名字]
[你的职位]
[你的公司名称]
外贸函件:商务英语回复函写作 篇二
标题:回复客户关于产品质量保证的函件
Dear [客户姓名],
Thank you for your recent inquiry regarding the quality assurance of our products. We appreciate your interest in our company and are pleased to address your concerns.
At [公司名称], we prioritize quality and strive to deliver products that meet the highest standards. We would like to assure you that our [产品名称] undergoes a rigorous quality control process at every stage of production.
To ensure the quality of our products, we have implemented the following measures:
1. Raw Material Inspection: We carefully select and inspect the raw materials used in the production of our [产品名称]. Only materials that meet our strict quality criteria are approved for use.
2. Production Process Control: Our production process is closely monitored to ensure consistency and adherence to quality standards. Our skilled technicians and engineers conduct regular inspections and tests to identify and address any potential issues.
3. Final Product Inspection: Before the products leave our facility, they undergo a thorough final inspection. This includes testing for functionality, durability, and compliance with relevant industry standards and regulations.
4. Quality Certifications: We have obtained various quality certifications, such as [相关质量认证], which demonstrate our commitment to maintaining high standards in our products and production processes.
In the unlikely event that you encounter any issues with our products, we have a dedicated customer service team ready to assist you. We offer a warranty period of [保修期限] and will promptly address any legitimate concerns or defects in our products.
We value our customers and strive to provide exceptional service. We believe that our commitment to quality, combined with our customer-centric approach, sets us apart from our competitors.
Thank you again for your inquiry. We appreciate the opportunity to clarify our quality assurance procedures. Should you have any further questions or require additional information, please do not hesitate to contact us.
Yours sincerely,
[你的名字]
[你的职位]
[你的公司名称]
外贸函件:商务英语回复函写作 篇三
外贸函件:商务英语回复函写作范例
范例一
Dear Sir,
We are very glad to receive your fax inquiry. Since it is the first time we contact, we would be highly appreciated if you could provide us your bank name and address.
We realize the types of IC you need, but we do not know the specification you require for that IC such as the voltage current. Could you please tell us the purpose of this IC?
The fax you send us is not very clear for the wording part. Therefore, please fax it again (no need for graph ).We wish we could provide the best services to you .
Sincerely yours.
参考译文:
您好:
敝公司对贵公司传真询问,非常感激,因为与贵公司为首次接触,可否请贵公司惠予示之贵公司交往的银行或公司行号名称,地址。
敝公司了解贵公司所需集成电路之型态,但不明了所需之规格,如电压,电流等等资料,是
否能告知此集成电路的用途。贵公司所传真过来的部份字体不十分清楚,希望能重新传真,但无须传真图片。
盼望能为贵公司提供最佳的`服务。
范例二
Dear sir,
Firstly, We’d like to apologize for the late reply due to the problem of our computer network. We have repaired the machine and mailed back to you. Do you receive it ? The repair charge is US$ 1500, and the receipt will be based on the US$1200 as you requested. After the confirmation, please transfer US$1500 repairing charge to the
following a/c : To show our sincerity, we are willing to reduce price of RS10000 to the lowest US $114,000 . Besides, regarding to the 3 items you request, we will mail to you by express .
Thank you for your cooperation and we wish you success in your business.
P.S.: We are the SMT Machine manufacturer, and we only produce the new machines.Since we do not carry on the sales of used machines, we are unable to provide you the related information.
参考译文:
您好:
首先,我们必须向您致歉,由于敝公司计算机网络的问题,以致信件延迟至今才能回复您,请您见谅。
您送修的机器已经修理完成且已寄回,不知您收到没?修理的费用是1500美元,发票开立如您所要求1200美元,如果确认无误, 请贵公司将修理费用1500美元汇至下列账户:
为了表示我们的感谢,我们会将S10000的价格降至最低114,000美元。另外您要的三项东西,我们会用快递寄去给您。
谢谢您的合作,并祝事业昌隆!
P.S.:敝公司是一家SMT的制造商,生产的都是全新的机器,并无经营旧机器的买卖,所以很抱歉,无法提供您所需求的信息。